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Unable to login: Account locked.


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I messed 2 times my pin code and my accound was automagically locked

 

Why the unlock procedure is not explained how to be unlocked?

 

I even tried the "Forgot Password" procedure but the result is "Unable to set new password"

 

I tried the "Contact Us" form and it didn't work neither.

 

What is the problem?

 

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  • 2 weeks later...

Hi my account is also locked on pool.mincoin.io

I had requested Forgot passord but did not get an email, also did not get an email when i first registered my account on there yesterday (not sure if I should have or not).

Could you please send me a reset password link.

Also for future reference, does the account unlock after a specified time?

Many thanks in advance.

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