apanayotov Posted February 24, 2014 Report Share Posted February 24, 2014 I messed 2 times my pin code and my accound was automagically locked Why the unlock procedure is not explained how to be unlocked? I even tried the "Forgot Password" procedure but the result is "Unable to set new password" I tried the "Contact Us" form and it didn't work neither. What is the problem? Link to comment Share on other sites More sharing options...
LongAndShort Posted February 24, 2014 Report Share Posted February 24, 2014 Hello, firstly, who are you talking to...a pool, a forum, an exchange? And what is the website address? Link to comment Share on other sites More sharing options...
apanayotov Posted February 24, 2014 Author Report Share Posted February 24, 2014 Sorry pool.mincoin.io Link to comment Share on other sites More sharing options...
LongAndShort Posted February 24, 2014 Report Share Posted February 24, 2014 No problems, i have got someone to reset your locked account if it happens again ill have to get you to answer some questions Link to comment Share on other sites More sharing options...
apanayotov Posted February 25, 2014 Author Report Share Posted February 25, 2014 I think it is just a matter of time to auto unlock ...Now is OK - I have just check Link to comment Share on other sites More sharing options...
Dibbler666 Posted March 7, 2014 Report Share Posted March 7, 2014 Hi my account is also locked on pool.mincoin.io I had requested Forgot passord but did not get an email, also did not get an email when i first registered my account on there yesterday (not sure if I should have or not). Could you please send me a reset password link. Also for future reference, does the account unlock after a specified time? Many thanks in advance. Link to comment Share on other sites More sharing options...
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